Privacy Policy

Last updated: January 19, 2026

Introduction

Fluence ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information

When you sign in with Apple, we receive:

  • Your Apple ID identifier (a unique, anonymous identifier)
  • Your name (if you choose to share it)
  • Your email address (if you choose to share it)

Content You Create

We store the following content you create:

  • AI persona configurations (look, personality, style preferences)
  • Generated images and associated metadata
  • Prompts and captions you create or generate

Usage Information

We collect basic usage data including:

  • Feature usage and interactions within the app
  • Credit transactions and subscription status
  • Device information for push notifications

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Generate AI content based on your personas and prompts
  • Process subscriptions and credit purchases
  • Send push notifications about generation completions
  • Provide customer support

Third-Party Services

We use the following third-party services:

Back4App (Parse)

We use Back4App to store user accounts and content. Data is stored securely in their cloud infrastructure. Back4App Privacy Policy

RevenueCat

We use RevenueCat to manage subscriptions and in-app purchases. They process purchase transactions through Apple. RevenueCat Privacy Policy

Google Gemini API

We use Google's Gemini API for AI image generation. Your prompts and persona descriptions are sent to Google's servers for processing. Google Privacy Policy

Data Retention

We retain your data for as long as your account is active. Generated images and content are stored until you delete them or your account. You can delete your account at any time through the app's Settings.

Data Security

We implement appropriate security measures to protect your information. All data is transmitted over encrypted connections (HTTPS). However, no method of electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and data
  • Export your generated content
  • Opt out of push notifications

To exercise these rights, use the Settings menu in the app or contact us at support@fluence.app.

Children's Privacy

Fluence is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

support@fluence.app